A notice dated July 18th was distributed to the building's residents informing us of some "exciting changes happening in our building". And FPI wanted to reiterate their commitment to providing us residents with a quality and positive housing experience and encourage us to let them know how they can better serve us.
Staff changes occurred and as of today's date we have interim management.
For the record, during my residency here, there have been 4 (four) staff changes (Community Director "CD"). I realize most residents call CDs "manager" or "management", however they are but part of a team. The Asbury Apartments are "professionally managed by FPI Management".
Changes also occurred to the After Hours Maintenance Procedure. There is a new phone number that goes directly to the on-call Maintenance Team. Be sure to save that number on your cell, or keep it handy by your landline phone. Check in the office for the new number if you haven't already.
As a reminder, all life threatening emergencies that require medical, police or fire assistance should be handled by 9-1-1.
A new front door entry system has been installed and it works great! No more hassling to get the key out and trying to manipulate the key, which was always a problem. Stop by the office to receive your card, if you haven't already. There is a $50.00 replacement fee if lost or stolen! You will still need the master key to open common area's doors, such as basement, courtyard, etc.
I do look forward to submitting some of my ideas to management and hopefully they will be seriously considered to make the property an enjoyable place to live.
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